Privacy Policy – Kanara Hotel

Last Updated: 01 December 2025

At Kanara Hotel, we are committed to protecting your personal information and ensuring a safe and secure experience when you use our website, booking system, and services. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name

• Phone number

• Email address

• Address

• Government ID (only if required at check-in)

• Payment details (processed securely via third-party payment gateways)

B. Booking Information

• Check-in and check-out dates

• Number of guests

• Room type

• Special requests

C. Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

2. How We Use Your Information

We may use your information for:

• Processing room bookings and reservations

• Responding to inquiries or requests

• Sending booking confirmations or updates

• Improving website performance and customer experience

• Providing customer support

• Sending promotional offers (only if you opt-in)

• Ensuring security and fraud prevention

3. Sharing Your Information

We do not sell or share your personal data with third parties except:

• Payment gateway providers (for secure payment processing)

• Legal authorities, if required by law

• Service providers for website hosting, analytics, or customer support (bound by confidentiality)

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience

• Remember preferences

• Analyze website traffic

You can disable cookies through your browser settings.

5. Data Security

We use strong technical and administrative measures to protect your data from:

• Unauthorized access

• Loss

• Misuse

• Alteration

All payment information is encrypted and processed securely.

6. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (when legally allowed)

• Opt out of promotional messages

To exercise these rights, contact us at the email/phone provided below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Kanara Hotel – Bhimtal, Uttarakhand
📞 +91-6398869408
📧 info@kanarahotel.in